RETURNS OR EXCHANGES
We want every customer to be satisfied with their furniture purchase. If the item you receive has quality issues, shipping damage, or differs significantly from the order description, please submit a return request within 7 days of receipt. Please provide your order details and relevant photos so we can review your request.
- Return Conditions
Items submitted for return should be in a reasonably original condition; please retain the original packaging, accessories, and related documentation whenever possible. Items that show signs of significant use, modification, or damage—or have lost value due to customer actions—may not be eligible for return.
Certain special items, custom-made products, or items manufactured to customer specifications may be subject to different return restrictions; please refer to the product page details and applicable laws.
- Return Address
Once your return request is approved, we will provide you with the necessary return instructions and the return address.
Return Address:
102 AVANT GARDE CIR
KENNER, LA 70065
Please do not ship items back without receiving return confirmation, as this may result in the return being unrecognized or processing delays.
- Refund Timeline
Once the returned item is received and inspected, we typically complete the refund review and processing within 3 business days.
Eligible refunds are usually issued to the original payment method. Please note that banks or payment service providers may require an additional 3–7 business days to reflect the refund in your account.
- Shipping Damage
If the furniture is damaged during shipping, please contact us as soon as possible after receipt and retain the outer packaging, the item itself, and relevant photos. We will verify the situation and provide an appropriate resolution.
- Ineligible Returns
Refunds may not be available if the item is damaged due to improper use, incorrect installation, unauthorized modification, or other actions attributable to the customer.
This policy does not limit any statutory rights consumers may have under applicable U.S. consumer protection laws.