We currently offer shipping services exclusively within the United States. All furniture orders enter the processing stage once payment is confirmed.

  1. Order Processing Time

After payment is completed, we typically review the order, prepare the stock, and arrange shipment within 1–3 business days.

  1. Shipping Time

Once shipped, standard delivery within the U.S. generally takes 3–7 business days. Actual delivery times may vary based on furniture dimensions, weight, the delivery address, and local shipping conditions.

  1. Shipping Partners

We select appropriate logistics providers based on the order location and product specifications; our primary partners include UPS, FedEx, and USPS. For certain large or oversized furniture items, we may arrange specialized furniture delivery services.

  1. Shipment Tracking

Once an order has shipped, we will provide tracking information if the selected shipping method supports it. Customers can use this information to monitor their package’s transit status.

  1. Delivery Address

Customers must provide an accurate and complete U.S. delivery address and contact phone number when placing an order. Customers may be held responsible for delivery delays or additional costs resulting from incorrect or incomplete addresses or an inability to receive the delivery.

  1. Delivery Delays

Estimated shipping times are for reference only; actual delivery may be affected by weather, holidays, traffic, carrier operations, and other unforeseen factors. In the event of an unusual delay, we will assist in checking the shipment status based on the specific circumstances.

  1. Furniture Delivery Considerations

Due to their size or weight, some furniture items may require special delivery arrangements. Customers should ensure the delivery address is suitable for receiving the shipment and cooperate with the carrier’s requirements for delivery completion.

  1. Shipping Damage

If you discover obvious shipping damage upon receipt, please retain the item, its packaging, and relevant photos. Submit your order details to us so we can verify the situation and process the issue in accordance with our applicable after-sales and refund policies.