Where do you ship to? We currently offer shipping services only within the United States.
How soon will my order ship? Once payment is confirmed, we will process and ship your order as soon as possible; please refer to the order confirmation details for specific timing.
Can I track my shipment? Yes. Once the order has shipped, we will provide tracking information where applicable.
How long does furniture delivery take? Shipping times may vary based on the furniture’s size and weight, as well as the delivery address; please refer to the information displayed on the order page for the estimated delivery time.
Can I change the delivery address? If the order has not yet shipped, you may contact customer service to request a change. Once the order has shipped, we generally cannot guarantee that the address can be changed.
What should I do if the item arrives damaged? Please contact us as soon as possible with your order details and information about the item’s condition; we will assist you in resolving the issue based on the specific circumstances.
Can I cancel my order? You may request to cancel your order depending on its current status, provided the shipping process has not yet begun; please refer to our refund policy for details.
Are the products on the website one-time purchases? Yes. All furniture items are one-time purchases; there are no automatic renewals or subscription fees.
